Puerto Rico Insurance Department (OCS PR)

The Puerto Rico Insurance Department, officially known as the Office of the Commissioner of Insurance of Puerto Rico (OCS PR), is the government agency responsible for regulating and overseeing the insurance industry in Puerto Rico. OCS PR plays a critical role in ensuring that insurance providers operating in Puerto Rico remain financially stable, comply with the island’s insurance laws, and treat consumers fairly and transparently. It is the primary authority protecting the rights of policyholders and promoting a strong, competitive, and trustworthy insurance market.

One of the key functions of the Puerto Rico Insurance Department is consumer protection. OCS PR assists individuals and businesses in resolving insurance-related complaints, disputes, and regulatory issues. Whether you’re dealing with auto insurance, health insurance, life insurance, property coverage, or specialty lines, OCS PR helps ensure that insurers follow all applicable laws and policy terms. The department also works to educate the public about insurance-related matters, helping Puerto Rico residents make informed financial decisions.

In addition to regulation and enforcement, OCS PR supports the development of Puerto Rico’s insurance sector by licensing insurance professionals, monitoring solvency, approving policy forms, and encouraging responsible growth in the market. Through a blend of policy development, market oversight, and customer service, the department fosters a secure and sustainable environment for insurers and insured parties alike.

Puerto Rico Insurance Department Contact Information

If you need to contact the Puerto Rico Insurance Department for assistance with regulations, licensing, certification, compliance, or any insurance-related matter, you can reach them at:

Main Phone Number: 787-722-8686
Toll-Free Number: 1-888-722-8686

You can speak directly with a representative during normal business hours for guidance related to:

  • Insurance license applications or renewals
  • Insurance company regulation and oversight
  • Policyholder complaints and dispute resolution
  • Continuing education requirements
  • Financial analysis and audits
  • International insurer regulations
  • Legal and adjudicative processes

For direct access to the department or specific OCS PR offices, use the following internal phone extensions directory:

Puerto Rico Insurance Department Phone Directory

  • Reception: 6513
  • Executive Office: 1000 / 1002
  • Actuarial – Property Insurance: 4102
  • Actuarial – Life and Health Insurance: 4100
  • Admissions and Financial Analysis: 4400
  • International Insurers: 8000
  • Legal Affairs: 3100
  • Market Behavior Oversight: 4300
  • Continuing Education Department: 2105
  • Audit Division: 4200
  • Finance Office: 6200
  • Investigations Unit: 2400
  • Punctual Payment Oversight: 2410
  • Adjudicative Processes Division: 7002
  • Human Resources Department: 6100
  • Customer Service (General Inquiries): 2300

If you’re unsure which department to contact, start with the main number or customer service line, and they will guide you to the appropriate office.

Puerto Rico Insurance Department Number

What is Puerto Rico Insurance Department number?

Are you trying to contact the Puerto Rico Insurance Department? The official phone number for the Office of the Commissioner of Insurance of Puerto Rico (OCS PR)—also known in Spanish as Comisionado de Seguros de Puerto Rico—is 787-722-8686. This is the primary contact number for reaching OCS PR regarding all insurance-related matters, including licensing, compliance, regulatory enforcement, certificate issuance, policyholder assistance, and consumer safety.

Whether you’re an individual policyholder, insurance agent, broker, company representative, or legal professional, this number will connect you directly to a knowledgeable team within the Puerto Rico Insurance Department. Their staff is available to assist you with questions or concerns about the island’s insurance regulations, financial oversight of insurers, consumer complaints, and more.

Puerto Rico Insurance Department (OCS PR) Phone Contact Details:

  • Main OCS PR Phone Number: 787-722-8686
  • Toll-Free Number (USA & PR): 1-888-722-8686
  • Official Agency Name: Office of the Commissioner of Insurance of Puerto Rico
  • Spanish Name: Oficina del Comisionado de Seguros de Puerto Rico

You can use this phone number to receive assistance on a variety of services, including:

  • Insurance license applications and renewals
  • Certificate verification for licensed agents and companies
  • Insurance policy compliance and filing status
  • Consumer complaints and dispute resolution
  • Inquiries about continued education requirements
  • International insurer registration and oversight
  • Access to financial statements and audits of insurers
  • Help with understanding Puerto Rico’s insurance laws and safety standards

For written inquiries or to visit the agency in person, the Puerto Rico Insurance Department is located at:

If you’re not sure which department to contact within OCS PR, start by calling the main number (787-722-8686), and the reception staff will direct your call to the appropriate office.

Puerto Rico Insurance Department Tasks & Responsibilities

What does Puerto Rico Insurance Department do?

Are you wondering what the Puerto Rico Insurance Department does and how it serves the public and the insurance industry in Puerto Rico? The Office of the Commissioner of Insurance of Puerto Rico (OCS PR) plays a crucial role in maintaining the integrity, stability, and fairness of the Puerto Rican insurance market. As the main regulatory body for all insurance-related matters on the island, OCS PR oversees insurance companies, agents, brokers, and policyholder relations to ensure compliance with Puerto Rico’s insurance laws and protect consumers.

To help you better understand what OCS PR does, we’ve prepared a special video that outlines the core responsibilities, regulatory authority, and consumer protection role of the department.

Watch the video now to learn more about the responsibilities of the Puerto Rico Insurance Department:

In this video, you’ll discover:

  • What OCS PR is and how it operates within Puerto Rico’s government structure
  • The key tasks of the Puerto Rico Insurance Department, including licensing, compliance, and market supervision
  • How the department ensures that insurance companies remain financially sound and legally compliant
  • The steps OCS PR takes to resolve consumer complaints and protect policyholder rights
  • The importance of education, audits, and ongoing oversight to maintain a fair and competitive insurance marketplace

The Puerto Rico Insurance Department is responsible for:

  • Issuing licenses to insurance companies, agents, brokers, and adjusters
  • Monitoring the financial solvency of insurance providers operating in Puerto Rico
  • Reviewing and approving insurance policy forms, premium rates, and underwriting practices
  • Enforcing laws to prevent unfair or deceptive practices in the insurance industry
  • Investigating consumer complaints and ensuring proper claims handling
  • Promoting public awareness and consumer education about insurance rights and responsibilities
  • Supporting the development of a resilient, trustworthy, and sustainable insurance sector

Whether you’re a consumer seeking insurance protection, a professional working in the industry, or a researcher trying to understand Puerto Rico’s regulatory environment, this video provides essential insights into the mission and operations of OCS PR.

If you need help contacting the department or accessing specific services such as licensing, verification, or complaint resolution, you can find more information on our website or reach out through the Puerto Rico Insurance Department’s official contact channels.

Puerto Rico Insurance Department Fax Number (OCS PR Fax Number)

What is Puerto Rico Insurance Department fax number?

The official fax number for the Puerto Rico Insurance Department, also known as the Office of the Commissioner of Insurance of Puerto Rico (OCS PR), is 787-273-6082. This number is designated for individuals, insurance companies, agents, brokers, and legal representatives to send official documentation, completed forms, and regulatory paperwork directly to the department. Whether you’re submitting a license application, supporting documentation, financial reports, or any other form of correspondence that requires formal review, this fax number connects you securely to the appropriate office within OCS PR.

Sending documents via fax to the Puerto Rico Insurance Department is a widely accepted method, particularly when dealing with time-sensitive information that needs immediate delivery and processing. Many professionals in the insurance industry use this contact method to comply with regulatory deadlines, submit certificate requests, or respond to inquiries from the department regarding ongoing matters such as licensing, enforcement, or compliance reviews.

When using the fax number 787-273-6082, it is important to include a clearly labeled cover sheet with your full contact information and the purpose of your communication. Including key identifiers, such as the license number, case reference, or the name of the insured party, can help ensure your documents are directed to the appropriate department and processed efficiently. The Puerto Rico Insurance Department receives a high volume of documents, so clarity and accuracy in your fax submission can help avoid delays or misrouting.

If you have questions about whether a document should be faxed or submitted by another method, you may first contact OCS PR’s main phone line at 787-722-8686. Representatives are available during business hours to guide you on proper procedures, required forms, and preferred channels for specific requests or filings. In some cases, email or postal mail may also be appropriate, depending on the nature of your submission.

Puerto Rico Insurance Department (OCS PR) Website

What is Puerto Rico Insurance Department website (OCS PR website)?

Are you looking for the official website of the Puerto Rico Insurance Department, also known as the Office of the Commissioner of Insurance of Puerto Rico (OCS PR) or in Spanish, Comisionado de Seguros de Puerto Rico? This is the authoritative online platform where residents, insurance professionals, companies, and consumers can access all essential services and information related to insurance regulation in Puerto Rico.

The OCS PR website serves as the central digital resource for everything related to the insurance industry on the island. From checking the status of an insurance license to submitting applications, accessing public records, reviewing regulatory bulletins, and staying updated on industry rules and consumer protections, the website is designed to provide fast, transparent, and comprehensive access to government-managed insurance resources.

You can access the official Puerto Rico Insurance Department website by clicking here.

Through this online portal, you can:
Access the latest news and regulatory updates released by OCS PR, ensuring you’re always up to date with current insurance laws in Puerto Rico. Perform searches to verify insurance licenses, check agent or broker credentials, and confirm company compliance with state law. Submit license applications and renewals for insurance professionals and companies operating in Puerto Rico. Find downloadable forms and guidelines for consumer complaints, continuing education, financial filings, and more. Learn about OCS PR’s efforts in consumer education, market behavior oversight, financial analysis, actuarial reviews, and legal enforcement. Stay informed about public notices, sanctions, and disciplinary actions against non-compliant entities.

If you need help navigating the site, understanding specific regulations, or completing an application, we’re here to help. At Puerto-Rico-Agencies.com, our team is dedicated to supporting users who need assistance with government agency access and insurance-related processes in Puerto Rico. Whether it’s locating the correct department, finding a specific form, or understanding a regulation, we are ready to do the research and provide you with clear, free assistance.

Simply reach out to us using the contact us page or leave a message through the comments form. We will gladly assist you at no cost—saving you time and simplifying your experience with the Comisionado de Seguros de Puerto Rico.

Puerto Rico Insurance Department Mailing Address (OCS PR Mailing Address)

What is Puerto Rico Insurance Department mailing address?

If you need to send official documents, applications, legal forms, or written correspondence to the Puerto Rico Insurance Department, also known as the Office of the Commissioner of Insurance of Puerto Rico (OCS PR) or Comisionado de Seguros de Puerto Rico, it is essential to use the correct and up-to-date mailing address. This is the official postal address where individuals, insurance companies, agents, brokers, legal professionals, and the general public can mail important paperwork directly to the department.

The Puerto Rico Insurance Department mailing address is:

Comisionado de Seguros de Puerto Rico (OCS PR)
B5 Calle Tabonuco, Suite 216
Guaynabo, Puerto Rico 00968-3029

This address is used for a variety of purposes including but not limited to submitting insurance license applications, renewal forms, financial disclosures, formal complaints, compliance-related documentation, certificate requests, and any other paperwork required by the department. If you are mailing time-sensitive materials, it is recommended to use certified mail or a tracked delivery service to ensure proper and timely delivery to the Office of the Commissioner.

When mailing documents to OCS PR, be sure to clearly include your full name, contact information, and any relevant reference numbers such as a license number, case number, or policy ID. This helps the department route your submission to the correct department and ensures faster processing of your request.

In addition to using the mailing address, you can also contact the department by phone for questions or confirmation regarding your submission. The main phone number for the Puerto Rico Insurance Department is 787-722-8686. You may also use the department’s official fax number, 787-273-6082, or access online services and updates through the official website.

Please note that Puerto-Rico-Agencies.com is an independent information portal designed to help users access accurate and up-to-date government contact information in Puerto Rico. We are not affiliated with OCS PR or any government agency. However, we provide reliable guidance and public information to help individuals and professionals connect with official offices such as the Puerto Rico Insurance Department.

If you need help preparing your documents or aren’t sure where to send a specific form, feel free to contact us using the comments form or the contact us page. Our team is here to assist you with submitting insurance-related correspondence correctly and efficiently—completely free of charge.

Puerto Rico Insurance Department Email Address (OCS PR Email Address)

What is Puerto Rico Insurance Department email address?

Are you looking to contact the Puerto Rico Insurance Department by email? The official email address for the Office of the Commissioner of Insurance of Puerto Rico (OCS PR)—also known in Spanish as Comisionado de Seguros de Puerto Rico—is [email protected]. This is the primary electronic contact method for submitting insurance-related documents, application forms, inquiries, and official correspondence directly to the department.

Using the OCS PR email address allows insurance professionals, consumers, and legal representatives to communicate with the department quickly and efficiently. Whether you’re an insurance agent submitting a license renewal, a policyholder requesting verification, or a business representative filing compliance documentation, this email provides direct access to the appropriate division within the Insurance Department.

You can use [email protected] to send a wide range of inquiries and electronic submissions, including questions about licensing requirements, application status updates, requests for certificate verification, regulatory filings, consumer complaint forms, and continued education documentation. This email address is also useful for reaching out to clarify compliance guidelines, submitting insurer financial data, or sending documentation required by specific departments such as Legal Affairs, Market Behavior, or Admissions and Financial Analysis.

When sending an email to the Puerto Rico Insurance Department, make sure your message includes all necessary contact information, a clear subject line, and any relevant identifiers such as license numbers, case numbers, or the full name of the insurance entity or professional. Attaching properly labeled documents in PDF or Word format helps ensure your submission is processed efficiently.

If you need help contacting the Puerto Rico Insurance Department, preparing your email, or identifying which forms or documents to send, feel free to reach out to us through our contact us page or by using the comments form. Our team is ready to assist you at no cost.

Puerto-Rico-Agencies.com – Your Trusted Source for Information on the Comisionado de Seguros de Puerto Rico (OCS PR)

Puerto-Rico-Agencies.com is a leading independent online resource created to provide accurate, reliable, and continuously updated information about the Comisionado de Seguros de Puerto Rico, also known as the Office of the Commissioner of Insurance of Puerto Rico (OCS PR). Our goal is to assist individuals, businesses, insurance professionals, and the general public in accessing key services, contact details, and resources related to the Puerto Rico Insurance Department.

This website was developed as a centralized hub where users can find everything they need about OCS PR, including phone numbers, mailing addresses, email contacts, licensing requirements, insurance regulations, and compliance procedures. Whether you’re seeking to apply for a license, verify the credentials of an insurance agent, file a consumer complaint, or learn more about insurance law in Puerto Rico, Puerto-Rico-Agencies.com is designed to guide you with accurate and user-friendly content.

Our dedicated team continuously monitors public records, official agency releases, and government updates related to the Comisionado de Seguros de Puerto Rico. Whenever new or revised information is made available—such as updates to regulatory guidelines, department contact details, license renewal procedures, or public service notices—we review, verify, and promptly publish it to keep our users informed. We are committed to maintaining the highest level of accuracy and timeliness so you can rely on this website as your go-to source for OCS PR-related matters.

If you come across any new information, corrections, or updates regarding the Puerto Rico Insurance Department—such as a change in fax number, a revised address, or an updated regulation—we welcome you to share it with us. Once verified by our editorial team, we will publish the updated data on our website for the benefit of all users and gladly send you a thank-you note in appreciation of your contribution. You can submit updates or inquiries using our contact us page or the comments form provided below each relevant page.

At Puerto-Rico-Agencies.com, we consider it our ongoing responsibility to ensure that every detail we publish about the Comisionado de Seguros de Puerto Rico (OCS PR) is fully verified, accurate, and clearly presented. We understand how important it is for consumers and professionals alike to access trustworthy information when dealing with insurance matters, compliance issues, licensing needs, or regulatory support in Puerto Rico.

Please note that Puerto-Rico-Agencies.com is a privately operated, third-party information service and is not affiliated with the Comisionado de Seguros de Puerto Rico (OCS PR), nor with any federal or local government office, agency, board, bureau, commission, or department. We are committed solely to providing helpful, publicly available information that improves accessibility to government-related resources across the island.

Additional Department of Insurance List
Puerto Rico Department of Education
Puerto Rico Department of Labor
Puerto Rico Department of Corrections
Puerto Rico Office of The Commissioner of Insurance
Puerto Rico Unemployment Office
Puerto Rico Board of Accountancy
Puerto Rico Board of Medical Licensure and Discipline
Puerto Rico Board of Pharmacy
Puerto Rico Department of Transportation and Public Works
Puerto Rico State Board of Cosmetology
Puerto Rico Secretary of State
Puerto Rico Department of Health

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